[Bug 1790613] [NEW] Regression: packagekit crashes updating itslef to 1.1.9-1ubuntu2.18.04.1

[Launchpad Bug Tracker]

You have been subscribed to a public bug by Rik Mills (rikmills):

Bionic: 18.04
Version: 1.1.9-1ubuntu2 upgrading itself to 1.1.9-1ubuntu2.18.04.1

Updating with pkcon upgrade or plasma-discover crashes packagekit mid
transaction, requiring user intervention on the command line.

In plasma-discover the gui reports the crash briefly, but then stalls in
apparent mid update, requiring the user to force close it and again
resolve the issue on the command line.

Example transactions:

$ pkcon update
Getting updates [=========================]
Finished [=========================]
Loading cache [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be updated:
gir1.2-packagekitglib-1.0-1.1.9-1ubuntu2.18.04.1.amd64 GObject introspection data for the PackageKit GLib library
libpackagekit-glib2-18-1.1.9-1ubuntu2.18.04.1.amd64 Library for accessing PackageKit using GLib
packagekit-1.1.9-1ubuntu2.18.04.1.amd64 Provides a package management service
packagekit-tools-1.1.9-1ubuntu2.18.04.1.amd64 Provides PackageKit command-line tools
Proceed with changes? [N/y] y

[=========================]
Updating packages [=========================]
Waiting for authentication [=========================]
Loading cache [=========================]
Running [=========================]
Installing packages [==================== ] (80%) The daemon crashed mid-transaction!

$ sudo apt-get upgrade
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.

and obviously after that doing anything meaningful with packagekit like
installing a package fails

$pkcon install kaffeine
Resolving [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be installed:
kaffeine-2.0.14-1.amd64 versatile media player for KDE
Proceed with changes? [N/y] y

[=========================]
Installing [=========================]
Waiting for authentication [=========================]
Waiting for package manager lock[=========================]
Finished [=========================]
Fatal error: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

** Affects: packagekit (Ubuntu)
Importance: Undecided
Status: New


** Tags: regression-update

[Rik Mills]

** Summary changed:

- Regression: packagekit crashes updating itslef to 1.1.9-1ubuntu2.18.04.1
+ Regression: packagekit crashes updating itself to 1.1.9-1ubuntu2.18.04.1
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Julian Andres Klode]

We need a crash dump to be able to investigate this. Apport can probably
help you with apport-collect 1790613 or something. Without a crash dump
we don't see where it crashed and thus can't do much.

** Changed in: packagekit (Ubuntu)
Status: New => Incomplete
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

apport information

** Tags added: apport-collected bionic

** Description changed:

Bionic: 18.04
Version: 1.1.9-1ubuntu2 upgrading itself to 1.1.9-1ubuntu2.18.04.1

Updating with pkcon upgrade or plasma-discover crashes packagekit mid
transaction, requiring user intervention on the command line.

In plasma-discover the gui reports the crash briefly, but then stalls in
apparent mid update, requiring the user to force close it and again
resolve the issue on the command line.

Example transactions:

$ pkcon update
Getting updates [=========================]
Finished [=========================]
Loading cache [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be updated:
gir1.2-packagekitglib-1.0-1.1.9-1ubuntu2.18.04.1.amd64 GObject introspection data for the PackageKit GLib library
libpackagekit-glib2-18-1.1.9-1ubuntu2.18.04.1.amd64 Library for accessing PackageKit using GLib
packagekit-1.1.9-1ubuntu2.18.04.1.amd64 Provides a package management service
packagekit-tools-1.1.9-1ubuntu2.18.04.1.amd64 Provides PackageKit command-line tools
Proceed with changes? [N/y] y

[=========================]
Updating packages [=========================]
Waiting for authentication [=========================]
Loading cache [=========================]
Running [=========================]
Installing packages [==================== ] (80%) The daemon crashed mid-transaction!

$ sudo apt-get upgrade
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.

and obviously after that doing anything meaningful with packagekit like
installing a package fails

$pkcon install kaffeine
Resolving [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be installed:
kaffeine-2.0.14-1.amd64 versatile media player for KDE
Proceed with changes? [N/y] y

[=========================]
Installing [=========================]
Waiting for authentication [=========================]
Waiting for package manager lock[=========================]
Finished [=========================]
Fatal error: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.2
+ Architecture: amd64
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-06-26 (69 days ago)
+ InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ Package: packagekit 1.1.9-1ubuntu2.18.04.1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
+ Tags: bionic
+ Uname: Linux 4.15.0-33-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1790613/+attachment/5184517/+files/Dependencies.txt
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1790613/+attachment/5184518/+files/ProcCpuinfoMinimal.txt
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

apport information

** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1790613/+attachment/5184519/+files/ProcEnviron.txt
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Brian Murray]

I was able to recreate this using 'pkcon upgrade' as mentioned in the
description of the bug report. I did not find a crash report in
/var/crash/ though.
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Julian Andres Klode]

Hmm odd maybe something's in the journal
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Gianfranco Costamagna]

** Changed in: packagekit (Ubuntu)
Status: Incomplete => New

** Changed in: packagekit (Ubuntu)
Importance: Undecided => High
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Julian Andres Klode]

packagekit postinst is restarting packagekit:

deb-systemd-invoke try-restart 'packagekit-offline-update.service'
'packagekit.service'

so yes, that's what's causing the issue. I don't think I agree with the
importance High, though. PackageKit is not normally used for upgrading,
only for installing and removing packages. You have to manually force
this by using pkcon, hence it should be Medium I think.

** Also affects: packagekit (Ubuntu Bionic)
Importance: Undecided
Status: New

** Changed in: packagekit (Ubuntu)
Status: New => Triaged

** Changed in: packagekit (Ubuntu Bionic)
Status: New => Triaged

** Changed in: packagekit (Ubuntu)
Importance: High => Medium

** Changed in: packagekit (Ubuntu Bionic)
Importance: Undecided => Medium
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

Post by Julian Andres Klode
deb-systemd-invoke try-restart 'packagekit-offline-update.service'
'packagekit.service'
so yes, that's what's causing the issue. I don't think I agree with the
importance High, though. PackageKit is not normally used for upgrading,
only for installing and removing packages.

Not true. packagekit is the default update mechanism used in Kubuntu via
GUI, and update system tray notifications.


** Changed in: packagekit (Ubuntu Bionic)
Importance: Medium => High
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

** Also affects: plasma-discover (Ubuntu)
Importance: Undecided
Status: New

** Changed in: plasma-discover (Ubuntu)
Importance: Undecided => Medium

** Changed in: plasma-discover (Ubuntu Bionic)
Importance: Undecided => High
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: plasma-discover (Ubuntu)
Status: New => Confirmed
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: plasma-discover (Ubuntu Bionic)
Status: New => Confirmed
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

Bug report on previous post release update.

https://bugs.launchpad.net/ubuntu/+source/packagekit/+bug/1766932
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

Post by Julian Andres Klode
PackageKit is not normally used for upgrading,
only for installing and removing packages.

Kubuntu updated/Discover with crashing packagekit daemon testing update
for LP: #1790671


** Attachment added: "Kubunt updater crashing"
Loading Image...
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Julian Andres Klode]

** Changed in: packagekit (Ubuntu)
Importance: Medium => High
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Title:
Regression: packagekit crashes updating itself to
1.1.9-1ubuntu2.18.04.1

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[Rik Mills]

** Summary changed:

- Regression: packagekit crashes updating itself to 1.1.9-1ubuntu2.18.04.1
+ Regression: packagekit crashes updating itself to a new version
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

I don't think there is a solution for this problem. We can stop
restarting packagekit to fix the crash, but then you end up with old
packagekitd's running. So if there is a security update in packagekit or
one of its libraries, it would not take effect. Not sure how to fix this
properly.
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Title:
Regression: packagekit crashes updating itself to a new version

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[Gordon Lack]

Post by Julian Andres Klode
I don't think there is a solution for this problem.

So why has it only started to happen recently?

What about treating it like a kernel update - don't restart the process
but schedule/request a reboot?
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Title:
Regression: packagekit crashes updating itself to a new version

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[Matthias Klumpp]

We don't actively kill PackageKit when updating it, we just tell the daemon to quit itself as soon as possible if it can do so.
Also, a packagekitd times out automatically when inactive.
So this crash really shouldn't happen...
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

Of course we do:

if [ "$1" = "configure" ] || [ "$1" = "abort-upgrade" ] || [ "$1" = "abort-deconfigure" ] || [ "$1" = "abort-remove" ] ; then
if [ -d /run/systemd/system ]; then
systemctl --system daemon-reload >/dev/null || true
if [ -n "$2" ]; then
deb-systemd-invoke try-restart 'packagekit-offline-update.service' 'packagekit.service' >/dev/null || true
fi
fi
fi
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

The default changed to restart in debhelper 10. I think we need (one
of?) --no-restart-on-upgrade --no-restart-after-upgrade passed to
dh_installsystemd.
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Title:
Regression: packagekit crashes updating itself to a new version

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[Matthias Klumpp]

Yes, I completely missed that change, this needs to be changed.
I need to prepare a new upload for Debian anyway, maybe I can change this behavior on the weekend at Debian.
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

** Description changed:

+ [Impact]
Bionic: 18.04
Version: 1.1.9-1ubuntu2 upgrading itself to 1.1.9-1ubuntu2.18.04.1

Updating with pkcon upgrade or plasma-discover crashes packagekit mid
transaction, requiring user intervention on the command line.

In plasma-discover the gui reports the crash briefly, but then stalls in
apparent mid update, requiring the user to force close it and again
resolve the issue on the command line.

Example transactions:

$ pkcon update
- Getting updates [=========================]
- Finished [=========================]
- Loading cache [=========================]
- Testing changes [=========================]
- Finished [ ] (0%)
+ Getting updates [=========================]
+ Finished [=========================]
+ Loading cache [=========================]
+ Testing changes [=========================]
+ Finished [ ] (0%)
The following packages have to be updated:
- gir1.2-packagekitglib-1.0-1.1.9-1ubuntu2.18.04.1.amd64 GObject introspection data for the PackageKit GLib library
- libpackagekit-glib2-18-1.1.9-1ubuntu2.18.04.1.amd64 Library for accessing PackageKit using GLib
- packagekit-1.1.9-1ubuntu2.18.04.1.amd64 Provides a package management service
- packagekit-tools-1.1.9-1ubuntu2.18.04.1.amd64 Provides PackageKit command-line tools
+  gir1.2-packagekitglib-1.0-1.1.9-1ubuntu2.18.04.1.amd64 GObject introspection data for the PackageKit GLib library
+  libpackagekit-glib2-18-1.1.9-1ubuntu2.18.04.1.amd64 Library for accessing PackageKit using GLib
+  packagekit-1.1.9-1ubuntu2.18.04.1.amd64 Provides a package management service
+  packagekit-tools-1.1.9-1ubuntu2.18.04.1.amd64 Provides PackageKit command-line tools
Proceed with changes? [N/y] y

- [=========================]
- Updating packages [=========================]
- Waiting for authentication [=========================]
- Loading cache [=========================]
- Running [=========================]
+                               [=========================]
+ Updating packages [=========================]
+ Waiting for authentication [=========================]
+ Loading cache [=========================]
+ Running [=========================]
Installing packages [==================== ] (80%) The daemon crashed mid-transaction!

- $ sudo apt-get upgrade
+ $ sudo apt-get upgrade
E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.

and obviously after that doing anything meaningful with packagekit like
installing a package fails

$pkcon install kaffeine
- Resolving [=========================]
- Testing changes [=========================]
- Finished [ ] (0%)
+ Resolving [=========================]
+ Testing changes [=========================]
+ Finished [ ] (0%)
The following packages have to be installed:
- kaffeine-2.0.14-1.amd64 versatile media player for KDE
+  kaffeine-2.0.14-1.amd64 versatile media player for KDE
Proceed with changes? [N/y] y

- [=========================]
- Installing [=========================]
- Waiting for authentication [=========================]
- Waiting for package manager lock[=========================]
- Finished [=========================]
+                               [=========================]
+ Installing [=========================]
+ Waiting for authentication [=========================]
+ Waiting for package manager lock[=========================]
+ Finished [=========================]
Fatal error: E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
- ---
+
+ [Test case]
+ Upgrade packagekit using pkcon, make sure it does not "crash".
+
+ [Regression potential]
+ It could only lead to old packagekitd processes not restarting. packagekit will still be told to restart itself like before, the restart being added was unintended.
+
+ ---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-26 (69 days ago)
InstallationMedia: Kubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: packagekit 1.1.9-1ubuntu2.18.04.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

Uploaded, both in unapproved

** Changed in: packagekit (Ubuntu)
Status: Triaged => Fix Committed

** Changed in: packagekit (Ubuntu Bionic)
Status: Triaged => In Progress

** Changed in: packagekit (Ubuntu)
Status: Fix Committed => In Progress
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Title:
Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

FWIW, the option to pass is --no-restart-after-upgrade
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Title:
Regression: packagekit crashes updating itself to a new version

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[Launchpad Bug Tracker]

This bug was fixed in the package packagekit - 1.1.10-1ubuntu7

---------------
packagekit (1.1.10-1ubuntu7) cosmic; urgency=medium

* Pass --no-restart-after-upgrade to dh_installsystemd to avoid PackageKit
restarting while upgrading under PackageKit (LP: #1790613)

-- Julian Andres Klode <***@ubuntu.com> Mon, 15 Oct 2018 15:37:44
+0200

** Changed in: packagekit (Ubuntu)
Status: In Progress => Fix Released
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Title:
Regression: packagekit crashes updating itself to a new version

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[Brian Murray]

Hello Rik, or anyone else affected,

Accepted packagekit into bionic-proposed. The package will build now and
be available at
https://launchpad.net/ubuntu/+source/packagekit/1.1.9-1ubuntu2.18.04.3
in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed. Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-bionic to verification-done-bionic. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-bionic. In either case, without details of
your testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: packagekit (Ubuntu Bionic)
Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-bionic
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Regression: packagekit crashes updating itself to a new version

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[Julian Andres Klode]

# pkcon install packagekit
Resolving [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be updated:
packagekit-1.1.9-1ubuntu2.18.04.1.amd64 Provides a package management service
packagekit-tools-1.1.9-1ubuntu2.18.04.1.amd64 Provides PackageKit command-line tools
Proceed with changes? [N/y] y

[=========================]
Installing [=========================]
Loading cache [=========================]
Downloading packages [=========================]
Running [=========================]
Installing packages [=============== ] (63%) The daemon crashed mid-transaction!


To proposed (-...18.04.3):

# pkcon install packagekit
Resolving [=========================]
Testing changes [=========================]
Finished [ ] (0%)
The following packages have to be updated:
apt-1.6.6.amd64 commandline package manager
apt-utils-1.6.6.amd64 package management related utility programs
libapt-inst2.0-1.6.6.amd64 deb package format runtime library
libapt-pkg5.0-1.6.6.amd64 package management runtime library
packagekit-1.1.9-1ubuntu2.18.04.3.amd64 Provides a package management service
packagekit-tools-1.1.9-1ubuntu2.18.04.3.amd64 Provides PackageKit command-line tools
Proceed with changes? [N/y] y

[=========================]
Installing [=========================]
Loading cache [=========================]
Downloading packages [=========================]
Running [=========================]
Installing packages [=========================]
Finished [=========================]


=> no crash, verified

** Tags removed: verification-needed verification-needed-bionic
** Tags added: verification-done verification-done-bionic
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Title:
Regression: packagekit crashes updating itself to a new version

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[Łukasz Zemczak]

The verification of the Stable Release Update for packagekit has
completed successfully and the package has now been released to
-updates. Subsequently, the Ubuntu Stable Release Updates Team is being
unsubscribed and will not receive messages about this bug report. In
the event that you encounter a regression using the package from
-updates please report a new bug using ubuntu-bug and tag the bug report
regression-update so we can easily find any regressions.
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Title:
Regression: packagekit crashes updating itself to a new version

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[Launchpad Bug Tracker]

This bug was fixed in the package packagekit - 1.1.9-1ubuntu2.18.04.3

---------------
packagekit (1.1.9-1ubuntu2.18.04.3) bionic; urgency=medium

* Pass --no-restart-after-upgrade to dh_installsystemd to avoid PackageKit
restarting while upgrading under PackageKit (LP: #1790613)

packagekit (1.1.9-1ubuntu2.18.04.2) bionic; urgency=medium

* debian/patches/frontend-locking.diff:
Implement frontend locking in a simple way. Will need some more
work to upstream, and possibly some error checking. (LP: #1795614)
* Bump libapt-pkg-dev build-dep to >= 1.6.5~ for frontend locking
* debian/patches/aptcc-Fix-invalid-version-dereference-in-AptInf-prov.patch,
aptcc-removing-duplicate-delete-call.patch:
Fix invalid dereference and delete wrong (duplicate) "delete"
statement in providesCodec (LP: #1790671)

-- Julian Andres Klode <***@ubuntu.com> Mon, 15 Oct 2018 15:46:47
+0200

** Changed in: packagekit (Ubuntu Bionic)
Status: Fix Committed => Fix Released
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Title:
Regression: packagekit crashes updating itself to a new version

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[Gordon Lack]

Has it been fixed in/checked for 18.10 (Cosmic)?
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Title:
Regression: packagekit crashes updating itself to a new version

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[Rik Mills]

Already in Cosmic

https://launchpad.net/ubuntu/+source/packagekit/1.1.10-1ubuntu7
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Title:
Regression: packagekit crashes updating itself to a new version

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[Rik Mills]

** Changed in: plasma-discover (Ubuntu)
Status: Confirmed => Fix Released

** Changed in: plasma-discover (Ubuntu Bionic)
Status: Confirmed => Fix Released
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Title:
Regression: packagekit crashes updating itself to a new version

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