[Bug 1801863] [NEW] snap backend install transaction progress stalls at 100%

[Launchpad Bug Tracker]

You have been subscribed to a public bug by Rik Mills (rikmills):

Version: 5.13.5-1ubuntu6
Cosmic and Disco

On installing a snap, the transaction in the UI appears to complete and
reach 100% in the progress of the 'tasks', but at that point simply
stays with that status. The UI then does not return to show installed or
allow to be closed. Force closing the UI and starting again show that
the snap installed ok.

This seems to have been addressed in the 5.14 upstream branch (5.13 is
now not getting updates)

https://cgit.kde.org/discover.git/commit/?h=Plasma/5.14&id=727a8590044048532c4f1a5ed1961536bd61845d

A testing build with this patch can be found in:

ppa:kubuntu-ppa/ppa-landing

** Affects: plasma-discover (Ubuntu)
Importance: Undecided
Status: New

** Affects: plasma-discover (Ubuntu Cosmic)
Importance: Undecided
Status: New

** Affects: plasma-discover (Ubuntu Disco)
Importance: Undecided
Status: New

[Rik Mills]

** Description changed:

Version: 5.13.5-1ubuntu6
Cosmic and Disco

On installing a snap, the transaction in the UI appears to complete and
reach 100% in the progress of the 'tasks', but at that point simply
stays with that status. The UI then does not return to show installed or
allow to be closed. Force closing the UI and starting again show that
the snap installed ok.

This seems to have been addressed in the 5.14 upstream branch (5.13 is
now not getting updates)

https://cgit.kde.org/discover.git/commit/?h=Plasma/5.14&id=727a8590044048532c4f1a5ed1961536bd61845d

A testing build with this patch can be found in:

ppa:kubuntu-ppa/ppa-landing
+
+ https://launchpad.net/~kubuntu-ppa/+archive/ubuntu/ppa-landing
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https://bugs.launchpad.net/bugs/1801863

Title:
snap backend install transaction progress stalls at 100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Rik Mills]

** Description changed:

Version: 5.13.5-1ubuntu6
Cosmic and Disco

On installing a snap, the transaction in the UI appears to complete and
reach 100% in the progress of the 'tasks', but at that point simply
stays with that status. The UI then does not return to show installed or
allow to be closed. Force closing the UI and starting again show that
the snap installed ok.

This seems to have been addressed in the 5.14 upstream branch (5.13 is
now not getting updates)

https://cgit.kde.org/discover.git/commit/?h=Plasma/5.14&id=727a8590044048532c4f1a5ed1961536bd61845d

A testing build with this patch can be found in:

ppa:kubuntu-ppa/ppa-landing

https://launchpad.net/~kubuntu-ppa/+archive/ubuntu/ppa-landing
+
+ [Impact]
+
+ * While affected snaps do install, the end user is left with the
+ impression that the process may not have completed and has to force
+ close discover as it refuses to do so normally saying that tasks still
+ need to be completed.
+
+ [Test Case]
+
+ * Reproduce by installing Opera or Spotify snaps via the UI (others may
+ also be affected). The UI will reach reporting 100% progress, but will
+ not return to normal status.
+
+ * Test by rolling back VM snapshot or purge installed snaps. Repeat
+ installs with updated discover packages. The installs should complete
+ and the pending task progress indicator goes away.
+
+ [Regression Potential]
+
+ * Small as only the snap backend code is affected, but testes should
+ confirm that installation of no snap packages and updates install ok as
+ before.

** Summary changed:

- snap backend install transaction progress stalls at 100%
+ [SRU for Cosmic] snap backend install transaction progress stalls at 100%
--
You received this bug notification because you are a member of Kubuntu
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Rik Mills]

Plasma discover developer conforms this fix is sensible.

** Description changed:

Version: 5.13.5-1ubuntu6
Cosmic and Disco

On installing a snap, the transaction in the UI appears to complete and
reach 100% in the progress of the 'tasks', but at that point simply
stays with that status. The UI then does not return to show installed or
allow to be closed. Force closing the UI and starting again show that
the snap installed ok.

This seems to have been addressed in the 5.14 upstream branch (5.13 is
now not getting updates)

https://cgit.kde.org/discover.git/commit/?h=Plasma/5.14&id=727a8590044048532c4f1a5ed1961536bd61845d

- A testing build with this patch can be found in:
-
- ppa:kubuntu-ppa/ppa-landing
-
- https://launchpad.net/~kubuntu-ppa/+archive/ubuntu/ppa-landing
-
[Impact]

* While affected snaps do install, the end user is left with the
impression that the process may not have completed and has to force
close discover as it refuses to do so normally saying that tasks still
need to be completed.

[Test Case]

- * Reproduce by installing Opera or Spotify snaps via the UI (others may
+  * Reproduce by installing Opera or Spotify snaps via the UI (others may
also be affected). The UI will reach reporting 100% progress, but will
not return to normal status.

- * Test by rolling back VM snapshot or purge installed snaps. Repeat
+  * Test by rolling back VM snapshot or purge installed snaps. Repeat
installs with updated discover packages. The installs should complete
and the pending task progress indicator goes away.

[Regression Potential]

- * Small as only the snap backend code is affected, but testes should
+  * Small as only the snap backend code is affected, but tests should
confirm that installation of no snap packages and updates install ok as
before.
--
You received this bug notification because you are a member of Kubuntu
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Launchpad Bug Tracker]

This bug was fixed in the package plasma-discover - 5.13.5-1ubuntu7

---------------
plasma-discover (5.13.5-1ubuntu7) disco; urgency=medium

* Backport upstream patch ensuring that snap installation transactions
correctly register as finished in the UI. (LP: #1801863)

-- Rik Mills <***@kubuntu.org> Thu, 08 Nov 2018 11:02:49 +0000

** Changed in: plasma-discover (Ubuntu Disco)
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Brian Murray]

Hello Rik, or anyone else affected,

Accepted plasma-discover into cosmic-proposed. The package will build
now and be available at https://launchpad.net/ubuntu/+source/plasma-
discover/5.13.5-1ubuntu6.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed. Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-cosmic to verification-done-cosmic. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-cosmic. In either case, without details of
your testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Changed in: plasma-discover (Ubuntu Cosmic)
Status: New => Fix Committed

** Tags added: verification-needed verification-needed-cosmic
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

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[Rik Mills]

Verified fix works as per the previous testing package.

** Tags removed: verification-needed verification-needed-cosmic
** Tags added: verification-done verification-done-cosmic

** Changed in: plasma-discover (Ubuntu Cosmic)
Importance: Undecided => High
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Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

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https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Brian Murray]

@Rik - could you provide some more specific details about your testing?
Maybe something like apt-cache policy plasma-discover so we can feel
confident you were using the package from -proposed.

** Changed in: plasma-discover (Ubuntu Cosmic)
Status: Fix Committed => Incomplete
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions

[Rik Mills]

@Brian - verified on a real machine and a VM. In the VM I could do extra
confirmation by snapshoting the system so I could roll back to repeat
the same snap installs several times before and after update, to confirm
the fix and change in behaviour.
~$ apt-cache policy plasma-discover*
plasma-discover-snap-backend:
Installed: 5.13.5-1ubuntu6.1
Candidate: 5.13.5-1ubuntu6.1
Version table:
*** 5.13.5-1ubuntu6.1 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic-proposed/universe amd64 Packages
100 /var/lib/dpkg/status
5.13.5-1ubuntu6 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic/universe amd64 Packages
plasma-discover-common:
Installed: 5.13.5-1ubuntu6.1
Candidate: 5.13.5-1ubuntu6.1
Version table:
*** 5.13.5-1ubuntu6.1 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic-proposed/universe amd64 Packages
500 http://gb.archive.ubuntu.com/ubuntu cosmic-proposed/universe i386 Packages
100 /var/lib/dpkg/status
5.13.5-1ubuntu6 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic/universe amd64 Packages
500 http://gb.archive.ubuntu.com/ubuntu cosmic/universe i386 Packages
plasma-discover:
Installed: 5.13.5-1ubuntu6.1
Candidate: 5.13.5-1ubuntu6.1
Version table:
*** 5.13.5-1ubuntu6.1 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic-proposed/universe amd64 Packages
100 /var/lib/dpkg/status
5.13.5-1ubuntu6 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic/universe amd64 Packages
plasma-discover-flatpak-backend:
Installed: (none)
Candidate: 5.13.5-1ubuntu6.1
Version table:
5.13.5-1ubuntu6.1 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic-proposed/universe amd64 Packages
5.13.5-1ubuntu6 500
500 http://gb.archive.ubuntu.com/ubuntu cosmic/universe amd64 Packages

** Changed in: plasma-discover (Ubuntu Cosmic)
Status: Incomplete => Fix Committed
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https://bugs.launchpad.net/bugs/1801863

Title:
[SRU for Cosmic] snap backend install transaction progress stalls at
100%

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plasma-discover/+bug/1801863/+subscriptions